What type of companies does Elemento Zero work with?

We partner with B2B scale-ups, SaaS platforms, and enterprise tech teams that need high-volume design executed with strategic oversight.

How fast can you turn around marketing assets?

Most retainers run on a 48-hour SLA for social graphics, campaign assets, and landing pages, with rush paths for priority launches.

Do you handle brand strategy as well as production?

Yes. Our branding team covers strategy, naming, visual identity, messaging, and guidelines, then hands delivery to the design ops crew for rollout.

Can you work with our existing design systems?

We plug into existing design systems, clean up governance, and extend them with templated libraries so internal teams can move faster.

How is pricing structured?

We scope custom monthly retainers or project-based packages. Pricing depends on volume, service mix, and collaboration model.

FAQ | Working with Elemento Zero

FAQS

About Elemento Zero 

What is Elemento Zero?

001

Elemento Zero is a design partner built for B2B teams.
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We help marketing and creative teams move faster, stay on brand, and scale their output without turning design into a bottleneck.

We bring creative direction and smart structure together, so your team can focus on bigger ideas, not the day-to-day production grind.

How is Elemento Zero different from a traditional design agency?

002

Most agencies are built to be generalists, and that works for a lot of companies. But B2B needs more. Elemento Zero is specialized: we know the pace, complexity, and structure B2B teams deal with every day.

Plus, we work alongside your team to strengthen workflows, speed up production, and build systems that keep things moving. We’re here to make your team faster, your brand sharper, and your work easier to scale.

What types of design services do you offer?

003

We focus on three main areas:

Marketing Design – Campaign assets, ebooks, paid media, sales enablement, social visuals, and anything else your marketing team needs to move faster.
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Branding – Strategy, brand development, visual identities, and scalable brand systems.
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Design Operations – Templates, libraries, workflows, and everything that makes creative work easier to manage and scale.

FAQS

Pricing & Contracts

How much do your design services cost?

001

Our pricing depends on the level of support you need, whether it’s a full retainer, a custom project, or a mix of both.

We scope every partnership based on your team’s workflow, volume, and goals.

No hidden fees, no vague estimates, you get a clear proposal with a setup that fits how you actually work.

What is the minimum contract length for a retainer?

002

Our retainers start with a minimum commitment of 3 months.

It gives us enough time to build momentum, set up the right systems, and deliver work that actually makes a difference.

After that, you can scale up, renew, or adjust based on what your team needs.

How does the retainer model work?

003

You get a set number of design days each month, depending on what your team needs. We offer flexible 3-month and 6-month retainers to keep work moving at a steady pace.

A designated team handles your projects with priority scheduling and full quality control. If you don’t use all your days, you can roll them into the next month during your retainer period. Costs stay predictable, the workflow stays simple, and your brand stays consistent.

Can we adjust the retainer if our needs change?

004

Yes, your setup isn’t locked in forever.

If your needs grow or shift, we can adjust the number of design days or restructure the retainer to match.

We’ll always check in regularly to make sure the support you’re getting stays aligned with your goals and your team’s reality.

What happens if I don’t use all my design days in a given month?

005

If you don’t use all your design days, you can roll them into the following months within your retainer period.

For example: if you’re on a 3-month retainer and have 2 unused days in Month 1, you can use them in Month 2 or Month 3, whatever fits your workflow.

You never lose the days you’ve already paid for.

You can also use leftover days to:

• Build or update template system
• Create brand libraries and asset hubs
• Improve your design workflows or localisation setups
• Run internal design audits to spot gaps or bottlenecks

We’ll always help you put unused hours to good use.

FAQS

Design Ops

What is Design Ops, exactly?

001

Design Ops is everything that makes creative work easier to manage and scale.

It’s the systems, templates, asset libraries, workflows, and processes that keep design consistent and keep teams moving fast without losing control.

How does automation improve the design process?

002

Automation helps remove the repetitive, manual work that slows teams down, like resizing assets, managing versions, or localizing campaigns.

It keeps design moving faster, reduces errors, and frees up your team to focus on the strategic, creative work that actually drives results.

When set up right, automation doesn’t replace design, it amplifies it.

What kinds of problems can Design Ops solve?

003

If your team wastes time hunting for assets, rebuilding the same designs, localising content manually, or chasing feedback loops, Design Ops fixes that.

FAQS

Working Together & Next Steps

Do you offer one-time projects or only retainers?

001

We mostly work with long-term partners through retainers, it’s the best way to keep design moving fast and consistently. But we also take on select one-time projects when the fit is right. If you’re not sure yet, we can always start with a pilot project and grow from there.

What if we’re not sure how much design support we need yet?

002

That’s completely normal.

We can start with a discovery call to understand your current workload, challenges, and goals. From there, we’ll recommend the right level of support, whether that’s a pilot project, a flexible retainer, or something custom.

We’re here to help you build what you need, at the pace that makes sense for your team.

Can I request a trial or sample project before committing to a retainer?

003

Yes, we offer pilot projects so you can get a real sense of how we work before making a longer commitment.

It’s a chance to test the workflow, see how we fit with your team, and make sure the quality and pace match what you need.

If it’s a good fit and you decide to continue, we’ll apply the cost of the pilot to your first retainer.

How do we start working together?

004

We keep it simple and structured:

Discovery Call – We get to know your goals, challenges, and priorities.

Proposal & Plan – We scope the right level of support and map out how we’ll work together.

Onboarding & Setup – We align on brand guidelines, tools, workflows, and timelines.

Ongoing Collaboration – We stay close, keep work moving, and scale support as your needs evolve.

If it sounds like a good fit, we’ll guide you through the next steps at your pace.

How quickly can we kick off?

005

Usually within one to two weeks after we align on the scope and agreement.

It depends a little on how quickly we get access to brand materials, tools, and priorities, but we move fast once everything’s in place.

If you have tighter timelines, we’ll always do our best to meet them, with the same focus on quality and consistency.

What do you need from us to get started?

006

To hit the ground running, we’ll need a few basics:

• Brand guidelines and visual assets (logos, templates, existing materials)
• Access to your main project tools (like Figma, ClickUp, or others)
• A clear list of priorities for the first phase of work
• A main point of contact for approvals and feedback

We’ll guide you through setup so it’s quick and easy.

Who will I be working with day-to-day?

007

You’ll have a designated project manager as your main point of contact, someone who keeps work moving, tracks priorities, and stays aligned with your goals.

Behind the scenes, our Creative Director stays closely involved to guide the work strategically, alongside our senior creative and operations teams.

You get direct, structured support, without endless layers or hand-offs.

Can you adapt to our tools and workflows?

008

Yes.

We’re flexible by design, whether your team works in Figma, ClickUp, Notion, or other platforms, we can plug into your setup.

The goal is to make collaboration straightforward and keep your existing systems working for you, not against you.

Do you offer support across different time zones?

009

Yes.

While we’re based in Europe, our team is spread across different time zones, which helps us stay flexible and keep projects moving

We’re used to working asynchronously, keeping communication clear, and planning workflows that match your team’s rhythm, wherever you are.

FAQS

About Elemento Zero

Pricing & Contracts

Design Ops

Working Together & Next Steps

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About Elemento Zero 